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Marketing Done Right

October 14th, 2009 No comments

There are many reasons we love living and working in Wilmington. Historic downtown, mostly sunny days, choice of beaches, eclectic restaurants, a strong business community, compassionate and creative people… I could go on and on.

Being out and about – whether it’s for shopping, filling our bellies or meeting with our fantastic clients – we’re constantly witnessing just how creative businesses are when it comes to marketing. We’d like to recognize these companies somehow. So until we come up with an awards event where we give out golden bonsai trees, we’ll give them some airtime on the Bon’s Eye blog.

On a recent trip to Islands Fresh Mex Grill (260 Racine Drive/ Right near UNCW) it was hard not to notice the restaurant’s latest marketing push. Signs plastered everywhere – where you order and pay, at the drink machine and salsa bar, on the walls by the bathroom – enticed patrons to sign up for weekly mobile coupons. Sweet! I’m all about coupons, so I dug out my Blackberry from the pantry/medicine cabinet/diaper bag that is my purse. I punched in my text, receiving our first coupon before I even finished my meal.

I’m hooked – on the coupons and burritos.

Owner Lucas Jones started using mobile coupons through Coupons to Your Phone about six months ago, and the results have been good.

“It’s definitely worked well,” Jones said. “It helped us develop a client base. People started coming in for the coupons. Now they come in all the time.”

Since opening about 16 months ago, Islands has been written up in the press and Jones has run radio and TV spots. But, he said, the mobile coupons have been one of the most effective forms of advertising.

He did have a word of caution, though, about using the service.

“You have to be careful about what you’re offering,” Jones said. “If you don’t put something that’s worth it, they won’t come in. But you also don’t want to give away your restaurant.”

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Commercial Success or Miss?

June 19th, 2009 No comments

I’ll admit that I’ve DVR’d shows just so I don’t have to endure the commercials. My buying habits and brand loyalty aren’t usually influenced by TV ads. Most of the time I can’t remember what products a spot is trying to sell. While I’ll sit and watch hours of infomercials (how can you not be sucked in by Jack Lalanne’s juicers or that British guy making all those meals/drinks with the Magic Bullet), I have yet to pick up the phone and place an order.

Sometimes, though, I’ll tune into the commercials. Two have recently caught my eye: Read more…

Cutting the Cord

June 2nd, 2009 1 comment

With Stanley Cup finals in full swing, the PlayStation controller has been more like an umbilical cord for Steve on nights the Penguins are not playing. I think he believes he can keep cup hopes alive by winning on the video game. So on PlayStation evenings, I get to watch anything I want on TV. FREEDOM!

The other night I flipped through my choices on our movie on-demand channels and saw “The Business of Being Born.” It’s a documentary produced by Ricky Lake about maternity care in the United States. After a bad experience with her first child, she opted to have a home birth with the second. For many people (myself included), the idea of giving birth to a baby at home is both a foreign and scary concept. Read more…

Good Bye, Ruby Tuesday

March 25th, 2009 No comments

When it comes to certain brands, I’m usually loyal to a fault. I’ve chewed Extra gum since I was a kid. While I might change flavors every now and then, it’s always Extra. My laundry detergent is Gain. I brush my teeth with Colgate. I’ve only ever owned a Toyota. I’ve used Lady Speedstick Shower Fresh deodorant since college when I got a free sample. I only buy Coke products for the house or on the road (but I’ll drink diet Pepsi at a restaurant that doesn’t serve my brand of choice). I could go on and on, but you probably get the point. Unfortunately, some businesses don’t get it, or maybe they just don’t care. Read more…



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